Scilly’s Healthwatch Highly Commended For Its Work

Julie Love and Paul Charnock from Healthwatch Isles of Scilly

Julie Love and Paul Charnock from Healthwatch Isles of Scilly

Scilly’s Healthwatch organisation has been highly commended at this year’s Healthwatch England Awards in Nottingham.

The group, which acts as an independent watchdog for local health service users, received a commendation for its work in the community.

Healthwatch Isles of Scilly focused on the work it has done to become a local information hub.

They relocated to a more prominent and accessible site at Porthcressa and developed a database of local, regional and national services.

The group also improved the layout of their website and the way they use social media to engage with the community.

Visitor numbers to the website have increased and social media posts are reaching a bigger audience as a result. They have also received an increase in the number of queries and experiences being shared by members of the community.

Healthwatch manager Carol Clarke said: “It has been a busy year for Healthwatch Isles of Scilly. Moving office to an accessible and convenient position has meant that we have been able to provide an information hub for the community.

“We have increased the range of information we have available at the office, covering a number of topics; we have information points at St. Mary’s Health Centre and new information folders for off island surgeries.”

“We have tried to reach all members of our community whatever their location or demographic group, and wherever they might think to look.”

Paul Charnock, the Chairman of Healthwatch Isles of Scilly, said as the smallest Healthwatch in England, it was great to be recognised for their work.

There were over 140 entries submitted from local Healthwatch groups around the country in this year’s awards.

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