Cruise Trip Coordinator Impressed With Scilly’s Offering

sophie meyesScilly’s coordinated approach to working with cruise ship operators has impressed the company that arranges most of their shore excursion packages.

Sophie Mayes, the Operations Coordinator from Excursions Ltd, visited the islands for the first time yesterday.

Sophie was pleased to see that our destination has a lot to offer and said she had expected Scilly to be quieter.

She felt that tourism staff on the islands were doing “an amazing job” going on board the ships with information.

And she wants the harbourmaster and local tourism businesses to keep communicating with her so she’s aware of what’s available for visitors to see and do.

Sophie said this is the first place she’s visited where people have been asking her questions about how to improve our cruise tourism offer, and she’s been impressed by that.

From Radio Scilly

Sophie Mayes talks to Radio Scilly about the cruise ship passengers

But there’s one key misunderstanding she’d like to challenge.

Sophie says islanders should not assume that cruise ship visitors don’t want to eat because they’re on all inclusive meal deals.

She says food is actually the key way to attract them because they want to sample the native food, such as fresh lobster, locally-made fudge and ice-cream.

Sophie regularly solicits feedback from passengers about their trips ashore.

They are not seeking sophisticated entertainment or a highly polished programme of events, she says, and many passengers just enjoy conversations with locals about the quirkier aspects of island life, such as where’s the nearest petrol station.