Ombudsman Handled Two Complaints Against Council Last Year

town hall 4The Council’s Standards Committee has been told the authority had two complaints handled by Local Government Ombudsman last year.

Administration Officer Sue Pritchard said one was related to Adult Care Services and one on Environmental Services, Public Protection and Regulation.

One was closed after initial enquiries by the ombudsman and one was referred back to the Council for resolution locally.

The Council received no complaints to the ombudsman in 2012/13 and two the year before.