Park House Given Clean Bill Of Health By CQC
Council staff have turned around the islands’ residential home, Park House.
It’s been given a clean bill of health following another inspection by the Care Quality Commission in March. The two-day, unannounced visit was their fourth in 18 months.
Previous problems with staff numbers and training records, as well as their knowledge of safeguarding procedures have now been addressed. The CQC has always maintained that the residents were very well cared for and there have been steady improvements following each report.
Adult Social Care Manager Gareth Peters says the home is now applying best practice in a number of areas. It’s a good position to build from, he says, but they can’t become complacent.
Gareth credits the turnaround at the care home to the new Manager, Jean Sleigh, who moved back to the islands from a career in Bath last November. He says Jean has made a huge difference. She’s very experienced, says Gareth, and brought a lot of skills from the mainland.
She’s also done a wonderful job leading the team through a large amount of change, he says. That change is ongoing with new recruitment of staff about to begin.
For her own part, Jean says she’s pleased that people believed in the ability of her and her team to make the necessary improvements.
Gareth says the service is already providing a lot of support to people in the community with advance stages of dementia. But he’s keen to start helping those with early signs, such as memory loss.
There’ll also be a focus on so-called ‘re-ablement,’ ensuring that people who leave hospital can remain living independently for as long as possible.
Gareth says he hopes people visiting Park House now can see how well the team work together.
It’s been a tough couple of years, he says, with staff under a lot of scrutiny and with changes to the management. But he feels they now have a good team working together to deliver good services.