Islanders Happier With Mainland Health Travel

The Healthwatch offices in Hugh Town

The Healthwatch offices in Hugh Town

Organisers of the islands’ annual survey on healthcare provision are pleased by the level of response to it and people’s satisfaction with services.

In September, Isles of Scilly Healthwatch sent their questionnaire to 950 households and 190 were returned. That’s around 20% of locals.

Manager Carol Clarke says no new issues have been raised and positive comments outstrip negative experiences by 2 to 1.

She says it’s clear that islanders feel well served and value the NHS.

Carol says the new travel warrant scheme, which wasn’t popular when it was introduced, now seems to be working well.

She says the experience at outpatient appointments has also improved massively, largely through the work of the patient administration manager at Treliske Hospital.

But Healthwatch would like to hear from more young people about how well children’s health and social services are being delivered, because they didn’t get many comments on that area.



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