CQC Says Park House Standards Better But Needs More Work

Park House

Park House

The Care Quality Commission made another unannounced inspection of the islands’ care home, Park House on 16th July.

They found that standards are better but more work needs to be done

Their report highlights an improvement in training for staff in the areas of personal care planning, safeguarding, the Mental Capacity Act, deprivation of liberty and caring for people living with dementia.

Health and safety, food hygiene, safe lifting and handling skills are also better. Previously inspectors felt that these areas needed improvement.

The report states that people who use the service are protected from the risk of abuse, because the provider has taken reasonable steps to prevent it from happening.

It also says that people experience care, treatment and support that meets their needs and protects their rights.

Staff remain compassionate and the CQC felt that residents were still treated with respect and dignity.

Adult Social Care Manager Clive Acraman told staff that he was disappointed not to receive a more glowing report, despite significant work in addressing some identified failings.

Clive says that while many improvements have been made, they home needs to continue to improve.

There needs to be more consistent support for staff who are providing the service and that will be a priority for the new manager. Recruitment to that post is underway.

Dr Acraman’s replacement, the Council’s new Adult Social Care Manager Gareth Peters, starts on September 9th.

Once the final Care Quality Commission report is received, Clive says they’ll make a full statement to Radio Scilly.



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