Visitor To Scilly Says Islands’ Healthcare Is Improving

Ruin Cafe on Tresco

Ruin Cafe on Tresco

A visitor has thanked the response of the emergency services and Tresco Estate staff, three years after making a separate complaint about poor medical treatment he received in Scilly.

Journalist David Hencke had been enjoying a holiday on Tresco earlier this year when his wife Margaret suffered a stroke at the Ruin Café at Old Grimsby.

He said one minute they were watching their grandchildren playing on the beach, the next she felt dizzy and collapsed.

But David said the speed of the response that followed was amazing and probably saved the day.

The cafe called the first responders who got there in five minutes, closely followed by the paramedic in fifteen minutes.

Within thirty minutes Margaret was on the Air Ambulance and only two hours after the stroke, she was having a scan in Treliske Hospital.

He said the café staff took the shocked children away to look after them and Tresco Estate arranged transport to the mainland and accommodation in Truro for David so he could be near his wife.

They went completely beyond the call of duty, he says.

Margaret was eventually diagnosed with a minor stroke and David says she is recovering well.

But this is in stark contrast to his experience three years ago, when he tripped and fractured his shoulder in three places while staying on Tresco.

David says the lack of local X-ray facilities at St Mary’s hospital meant he wasn’t diagnosed until he returned home to London and had to undergo an emergency operation.

David complained to the local Primary Care Trust at the time about his experience but now feels the service has improved.

He says he can’t thank everyone enough for the help he and his wife received and they’re looking forward to returning next year for a “less dramatic holiday.”