New Porthcressa Tourist Information Centre Opens Today

tourist info schiller shelterThe new tourist information centre opens for its first full day today in a new home at Porthcressa.

And it should be ‘given a chance’ according to the Council officer who has driven the regeneration scheme.

Diana Mompoloki says the Council had to leave the Steamship Company offices in Hugh Street and the move could save the authority up to £15,000 a year. That’s because they won’t need to pay rent to a third-party and because the new building employs high levels of insulation, which saves on heating.

Diana says the new facility is smaller, lighter and offers a better view for potential customers.

She told members that she’s received a mixture of feedback. Some people like it because it is on the waterfront while others are not so keen, she told the Planning Committee.

Cllr Gordon Bilsborough is unhappy that the TIC takes up, “a substantial portion” of the rebuilt Schiller Shelter. But Diana said that Gordon visited while staff were unpacking and it takes up just one-third of the shelter space. All of their equipment fits into lockable units after hours.

Gordon also said he can’t remember members voting for the TIC moving to the shelter.

As staff are on now site, the public showers may be used during the opening hours of 8.30am to 5.30pm.

Cllr Bilsborough is unhappy that the toilets are not signposted but Diana says signs have been bought and they should be in place soon.

Gordon is also concerned that people have to go to the Town Hall to pick up a disabled toilet key. But Diana said a special RADAR lock will be fitted by the Council’s Direct Labour Force. RADAR is a national scheme whereby any disabled person can apply for a universal access key.

And even though Porthcressa was only finished a few weeks ago, some councillors are unhappy with the appearance of the landscaping. Tresco councillor and curator of the Abbey Gardens, Mike Nelhams, feels that the plants supplied appeared substandard. He offered his advice and told members he could supply plants from Tresco.

Richard McCarthy was unhappy that the area was filled with more weeds than plants, but Diana said now the project was built, tit fell under the Council’s Technical Services department to maintain the landscaping.



9 Responses to New Porthcressa Tourist Information Centre Opens Today

  1. Sandra Hudson June 1, 2013 at 3:33 pm

    It seems reading all the controversy re the TIC on St Marys that the only people in favour of keepin it are those who the TIC send accommodation enquiries to.

  2. Sheila Thomas June 1, 2013 at 2:47 pm

    The “bottom of thre Town Hall” is the 1 Stop Shop!! Where better to have a Tourist Information Centre.

  3. Kirsty kirk May 31, 2013 at 8:35 am

    We do need a TIC..!!!! It is an important place for visitors to go to find out what is happening and to talk , people like to talk.!.I It is also very important for us for accomadation, we have lots of bookings from the TIC. I spoke to several visitors yesterday and that was one of first places they visited when they arrived !!!
    As to the correct location for a TIC, well maybe the shelter is not the right place?..!!!
    I do feel that the shelter should be used for what is designed for but they could work together.. Maybe partition it off like they did in the old shelter..???!!!
    The TIC needs to be somewhere where the visitors can find it easy and I dont think in the bottom of the Town Hall is the correct place either.!
    We must also take in to concederation when discussing the TIC we are on the Isles of Scilly a very special place which we must premote as best we can and try not to compare ourselves to St Ives or Hayle etc etc!!!!

  4. Pat Hicks May 30, 2013 at 10:08 pm

    I do feel that first and formost the new shelter should be used for the public. it is important the public has use of it, especially when the weather is not good.. closing it at 5.pm week days and 2 pm on sundays is wrong.. if that’s what they are thinking of doing !!.
    THE SHELTER was first put there for all the public to enjoy and that is what they should be doing now…as for the tic … I think we need the tic, not sure if the shelter is the right place tho. !!.

  5. Pat Hayden May 30, 2013 at 8:58 am

    Surely the proper place for a TIC would be on the ground floor of the Town Hall, through the lovely old double doors which look such a mess at present, with notices and staff desks close by. With the recruitment freeze on Council jobs, there should be room to relocate staff to other areas.

  6. Ian T. May 30, 2013 at 8:26 am

    I’m sure Mike Nelhams was just being polite when he described the plants as ‘sub-standard’. Why wasn’t he consulted in the first place? The choice of varieties was never right – pines within a few feet of the sea – no chance..!

  7. Sheila Thomas May 29, 2013 at 9:15 pm

    This is just another case of the tail wagging the dog, officers telling the Councillors what they are doing. This amenities room was built on the understanding it was like for like, a SHELTER for the public, not another office (with a view) for council workers. It will be locked when the TIC is closed – 2p.m on a Sunday afternoon,and 5 – 5.30 weekdays. Not every disabled person has a RADAR key for the public loo and sorry Yachtsmen – if you want a shower it has to be within TIC working hours. There are few places for our visitors to shelter from the inclement weather (and there has been a lot of that this summer) and now this new SHELTER is being usurped by the TIC.
    I am sorry but I dispute that the area originally taken by the TIC was only whilst unpacking – the Planning Officer told them to remove the screen which went the length of the back wall and I still dispute that the area they now have is only 1/3 of the SHELTER space. I call upon all Councillors to see right and move the TIC to a site that does not impinge on public spaces.

  8. beverley White May 29, 2013 at 3:21 pm

    I do hope that the new TIC will still have it’s chalk board of events, weather etc. My children loved going to see what was written and arguing over which slide show we would go to.

  9. Bishop man May 29, 2013 at 10:57 am

    Although the technical services team do a fantastic job of trimming the grass around areas on St. Mary’s, I fear that no one is a qualified gardener/horticulturist to maintain porthcressa’s flower beds. Unless someone goes on a course to learn about landscaping I don’t think the area will be kept nice for long.