Steamship Company Raises Freight Charges

freight on the quayThe Isles of Scilly Steamship Company has announced that it is raising freight charges by 3% with effect from 7th May.

Group Commercial Manager, Nick Sanders says this is due to additional cost pressures on the business, such as the price of fuel and salaries.

He said the company has been working hard to maintain rates through improved efficiency but uncontrollable additional costs have made the price rise unavoidable.

And he says it’s necessary in order to maintain the reliable delivery and after sales service the company provides.

Although the price rises originally took effect on 1st May, many customers only heard about it last week as their monthly statements arrived. Nick said this was because the Steamship board only gave approval for the rise after the last invoices were sent out in April.

However, after this was pointed out by Radio Scilly, the Steamship Company have now confirmed that the increase will take effect from Tuesday 7th May, as a gesture of goodwill.

Responding to criticism that some people have had difficulty obtaining a list of standard freight charges, Mr Sanders said that there are a large number of basic rates. These depend on the goods being carried, and some customers have negotiated lower rates because they move large volumes of goods.

He said the company have nothing to hide and the list of charges can be obtained by anyone calling the office.

7 Responses to Steamship Company Raises Freight Charges

  1. Norman Whiteside May 15, 2013 at 9:07 am

    It’s a double slap in the face knowing that the only thing that stands between us and a subsidised service is this greedy company. IOSSCo care about profit margins, nothing more.
    I’d like to see all Councillors with any degree of shares in the IOSSCo be excluded from discussions relating to transport. It’s very, very obviously a nice little earner for them.

  2. John Smith May 15, 2013 at 8:39 am

    Worried visitor of 30 years, having read your ‘rant’ I wonder if you actually read the article, which is about the cost of getting freight to those of us who live here. It is wasting space to use this report as a platform to moan about your own unrelated issues regarding travel.

  3. Builder Man May 14, 2013 at 5:57 pm

    Norman, you will be very fortunate to get any sort of list of freight charges from them – they do not issue one. I have asked repeatedly and they say they don’t publish one !. I’d be very interested to see if Radio Scilly could extract a list from them or could the SSCo. be persuaded to make one available online. I very much doubt it… it’s a licence to print money for them !.

  4. a worried visitor of 30 years May 14, 2013 at 5:17 pm

    Another case of a monopoly doing what it likes as they do when freely moving people from the plane to the ship at the first opportunity and not offering refunds when the ship is half the price of the plane costs and incurs an additional cost of accommodation.

  5. Norman Whiteside May 14, 2013 at 4:52 pm

    I’d like them to post, on this webpage, a list of their charges and why they hiked it by 3% please.

    Where can I get a full list of IOSSCo shareholders please?

    Shareholder funds for 2010 = £6,361,505
    Shareholder funds for 2011 = £7,203,465
    Shareholder funds for 2012 = £8,096, 082

    Going up by about £1m a year.
    Sadly, their share prices are dropping at the moment.

    • Nobby Nobbs May 14, 2013 at 5:15 pm

      I think we’d all like to see a list of their charges written down,
      Half the time it seems like they make them up as they go along,
      Of course as a monopoly we have no choice but to pay up

  6. Nobby Nobbs May 14, 2013 at 12:04 pm

    Gesture of goodwill my arse
    Profiteering more like it