Steamship Company Raises Freight Charges

freight on the quayThe Isles of Scilly Steamship Company has announced that it is raising freight charges by 3% with effect from 7th May.

Group Commercial Manager, Nick Sanders says this is due to additional cost pressures on the business, such as the price of fuel and salaries.

He said the company has been working hard to maintain rates through improved efficiency but uncontrollable additional costs have made the price rise unavoidable.

And he says it’s necessary in order to maintain the reliable delivery and after sales service the company provides.

Although the price rises originally took effect on 1st May, many customers only heard about it last week as their monthly statements arrived. Nick said this was because the Steamship board only gave approval for the rise after the last invoices were sent out in April.

However, after this was pointed out by Radio Scilly, the Steamship Company have now confirmed that the increase will take effect from Tuesday 7th May, as a gesture of goodwill.

Responding to criticism that some people have had difficulty obtaining a list of standard freight charges, Mr Sanders said that there are a large number of basic rates. These depend on the goods being carried, and some customers have negotiated lower rates because they move large volumes of goods.

He said the company have nothing to hide and the list of charges can be obtained by anyone calling the office.



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