CQC Inspectors Return To Park House

Park House

Park House

Inspectors from the Care Quality Commission have been back into Park House.

The agency found failings in four out of seven standards at the Council run residential home when their staff turned up unannounced last September.

Clive Acraman, the Council’s head of adult health and social care, says is not unusual to have repeat visits while an action plan is put in place.

The CQC say they are carrying out a routine inspection of national standards of quality and safety at Park House and will publish a report when their check is complete.

In the meantime Clive says progress has been made in training. That’s an area that the commission found to be below standard.

Staff have received training in safe moving and handling, to support work with disabled service users. A new mini hoist has also been bought to help with this. They’ve also been training in adult safeguarding and more will be offered by Cornwall Council before the end of May.

The senior leadership team for Adult Social Care are delighted with the response of the care staff to the training, says Clive.

Park House now has new kitchen equipment, which was purchased to widen the menu choices.

Clive says personalisation is high on their agenda and all Park House residents have at least one key worker responsible for the development and implementation of care plans that respect the individual’s needs.

The requirement for those plans was identified by the inspectors in the autumn,

Clive says locals will be able to attend an ‘engagement event’ in May. Dates have not yet been decided.