Newquay Airport Removing Free Drop Off Zone After Complaints

newquay airportIslanders have reacted angrily to news that Newquay airport  will be removing their free drop-off and pick-up zone for passengers following “complaints and confusion” from passengers who have been fined for exceeding the maximum permitted time.

After March, all visitors will have to use the car parks, with a minimum charge of £1 for 30 minutes parking.

A spokesperson said the charges would also generate ‘much needed’ income.

Radio Scilly contacted the airport after a listener emailed us to say he had received a £92 fine for overstaying in the drop off zone by 2 minutes and 23 seconds. Cars are normally allowed 5 minutes waiting.

Clive Vian, who was picking up his daughter Jess after a flight from Scilly, wanted to warn other passengers, adding, “This is a good way to encourage people to use this airport considering they had fewer passengers in 2011.”

Spokesperson Sarah Burke said the airport is regulated by the DfT who lay down very strict security rules in respect to where and what parking is allowed within the proximity of the terminal building.

She said the parking contractors, AS Parking, are members of the British Parking Association and it is the Airport’s policy to ensure they act within the association’s code of practice at all times.

If someone feels there are significant mitigating factors responsible for receiving the ticket, they should follow the complaints procedure included with the fine notice.

 



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