RCHT Looking For Patient Ambassadors To Improve Services

People with a passion to improve the experience of hospital patients are being encouraged to become ‘Patient Ambassadors.’

The Royal Cornwall Hospitals Trust, which operates Treliske in Truro as well as hospitals in Penzance and Hayle, is looking for people from Scilly to join their Patient Participation Group.

Carol Clarke from the Islands’ health watchdog, LINk, says they’re looking for volunteers with some spare time and a willingness to represent the views of patients.

The ambassadors will visit wards and departments to help improve patient care and ensure they are being treated with privacy and dignity.

Carol says it is often hard for staff and managers, who work there day after day, to spot things that might be working badly for patients. She says they want people to look at things “with a fresh eye.”

The ambassadors could also be asked to review at hospital information leaflets to make sure they’re easy to understand.

Carol says much of the work can be done remotely from Scilly and there will be help with transport costs for hospital visits.

There are no qualifications required and you don’t need to have been a patient at any of the RCHT hospitals.

If you would like to register your interest or would like further information, you should contact Shirley McIntyre, Patient and Public Engagement Manager on 01872 253034, or e mail shirley.mcintyre@rcht.cornwall.nhs.uk by Friday 22nd June 2012.