World First For St Agnes Boating Technology

The Spirit of St Agnes

Users of an inter-island boat service will be offered up-to-the minute arrival times like a plane or railway traveller and will get cash back if the boat they book has more passengers.

Those are two innovations that St Agnes Boating’s John Peacock is introducing with his new website, which goes lives today.

John, a member of the Tourism Partnership, has taken on board the advice of tourism consultants Blue Sail, who recommended that visitors are offered more information.

John says he is the first passenger boat service in the world to marry boat location plotting with the web, to estimate boat arrival times.

His users will be able to see when the boat will arrive online, on mobiles, on real-time departure boards at the TIC and potentially at the airport and St Mary’s quay.

From Radio Scilly

John Peacock describes his innovative new technology

John wants his customers to book services ahead of travel so they don’t need to worry about extra costs when they get to Scilly. He describes this as a ‘peace of mind’ transfer which guarantees that you’ll get to St Agnes, even if your boat or air transport is delayed.

Customers only need to enter their flight or Scillonian arrival details and the website will work out the best travel plan and cost when they book online.

His new site already splits the cost of boats between passengers and that means a full boat will be cheaper. The new software will calculate the money back that passengers will be paid.

John says its all about making things easier for the visitor, adding you only have to wander around the quay when the Scillonian arrives to see passengers completely lost

He says the technology will also free up his time. All boats have to log passenger numbers with the MCA when they leave the quay and this is currently done by someone in the office. The new system will allow this to be done from the boat with a phone.

The new website, was supported by an AONB SDF grant and the Local Action Group. John paid 10% of the costs.